Discovery PP Hard Case Cabin and Check-In Travel Suitcase and Luggage, Durable Lightweight Travel Luggage, 4 Wheel Trolley Bag with TSA Combination Lock – DISCOVERY UAE

FAQs

Please read our FAQs page to find out more.

What should I do if there is a problem with my Order/Product?

If there is a problem with your order, please follow these steps:

 1. Contact Customer Support: Reach out to our team via WhatsApp or phone to explain the issue. Make sure to provide your order number and details about the problem.

 2. Provide Documentation: If applicable, send photos or any other relevant documentation that can help us understand the issue more clearly.

 3. Resolution Options: Our team will work with you to resolve the issue, which may include a replacement, repair, or refund depending on the situation.

 4. Timely Response: We strive to address and resolve all issues as quickly as possible, ensuring you have a smooth and satisfactory experience with us.

What payment methods do you accept?

We accept major credit cards and offer flexible payment options through Tabby and Tamara, allowing you to pay in four installments.

What are the delivery options?

We provide next-day delivery for all orders placed before 2 PM within the UAE, ensuring you receive your items promptly. You can expect a reliable delivery service that keeps you updated on your order status. For international orders or future expansion into other Middle Eastern countries, please check our website for the latest updates on shipping options.

What are the delivery options?

We provide next-day delivery for all orders placed before 2 PM within the UAE, ensuring you receive your items promptly. You can expect a reliable delivery service that keeps you updated on your order status. For international orders or future expansion into other Middle Eastern countries, please check our website for the latest updates on shipping options.

How do I return a product?

We want you to be completely satisfied with your purchase. If you need to return an item, we offer free returns within 14 days of delivery. To initiate a return, please contact our customer service team, who will guide you through the process. Be sure to have your order number handy, and we recommend keeping the original packaging for returns to ensure the product is protected during shipping.

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